Privacy:
This page is to inform you about what user data we may collect, why we may collect this data and how you can manage the data we hold.
WE DO NOT SHARE OR SELL YOUR DATA TO ANY THIRD PARTIES
Anonymous Data:
When you use a website, mobile application or other Internet service some technical information is logged automatically. This information is anonymous and we do not sell or share this information with anyone.
The types of data that may be available to us are:
Logs:
When you visit a website, hosting servers may automatically record anonymous information (logs) this depends on your internet browser settings. Logs may include information that your browser sends when you visit a website or use a mobile app. These logs usually includes your IP (Internet Protocol) address, your device type, the browser you are using and the web pages you visit.
You can request more details about the information that may be recorded by using any of the contact form available on our website.
Cookie data:
Most websites use cookies. Cookies are small text files sent by your computer each time you visit a website.
The cookies we use are:
Persistent cookies: Persistent cookies that last until you delete them (see your browsers documentation for instructions on how to delete persistent cookies)
Session cookies: Session cookies last until you close your browser.
Device Data:
Data about the device you are using to view our website may also be recorded including: device type (phone, PC, tablet etc.) operating system (iOS, Windows, Android etc.) logging of this data is dependent on the type of device you use and the device settings. Please refer to your device manufacturers policies if you require more information on what device data is collected.
Why do we require this data:
We may review collected data from time to time to see how website pages are performing or to gauge the effectiveness of a marketing campaign.
Data Analysis:
We use Google Analytics to analyse website traffic. This data is only available to us and Google. Data that is available includes the number of visitors to our web pages and the geolocation of visitors to our website. We use this data to improve our website users experience.
You can read more about how Google handles and stores user data, security and privacy here: https://privacy.google.com/businesses/compliance
Contact Forms:
The information you provide us with (name and email address) is stored remotely and securely in an encrypted database by a 3rd party email service provider
Online Sales:
If our website features an online shop section we require that you submit personal details such as name, contact details and the products/services you have ordered from us.
Security:
Our website uses an SSL Certificate for security. An SSL Certificate is a type of digital certificate that provides authentication for a website and enables an encrypted connection. Typically SSL is used to secure credit card transactions, data transfer and logins. You can ensure that a site is secure by looking for the green padlock symbol in your browser and by making sure that the web address starts with https.
We do not have any access to your credit/debit card or other payment details at any time. These are handled by either PayPal or your own online banking system depending on the payment method you choose.
Website Security:
Our website may use 3rd party applications for the safety and security of our website and its visitors, these applications log the IP (Internet Protocol) address of site visitors and alert us if something out of the ordinary or suspicious occurs on the website. The only people able to view this information are website administrators. In the unlikely event of a data security breach we will notify affected uses within 48 hours.
Your Privacy Options:
If you wish access any information we hold about you please contact us using the contact form on our website If we have any data which matches the details you give us we will share this with you within 30 days of receiving your request. A fee of £10 will be charged to cover admin costs.
Asking us to change or delete your Information:
You can contact us using the contact form on our website to change or delete any personal information we may have on record.
Asking us to stop using your information:
You can ask us to stop using your information at any time.
If you feel that we haven’t complied with data protection laws please contact us directly in the first instance detailing your complaint and we will do our best to resolve your concerns. You also have a right to lodge a complaint with the Data Protection Commissioner in Ireland or with your local supervisory authority.